Compare / Attentive
Landing Platform vs Attentive: SMS on the whole customer
Attentive is an SMS and email marketing platform for consumer brands, priced by quote. Landing puts SMS and email in the same flows, on the same record as your orders, support tickets, deals and bookings, with the helpdesk, checkout and team beside them.
Landing suits you if
- You want texts to respect what support and sales already know
- You want one published price, not a quote per channel
- You want SMS, email, helpdesk and checkout under one login
Where a messaging platform stands alone.
Attentive sends the messages. The customer's story lives elsewhere.
Priced by conversation
There is no public price list. The quote depends on message volume, list size, channels and AI add-ons.
A text in the wrong week
The promo text lands while the customer's complaint sits in a helpdesk the messaging tool can't see.
Still more tools
Help desk, CRM, checkout and the team's own work are separate subscriptions with separate records.
Landing Platform vs Attentive, line by line.
SMS and email on the same flows, with the business records a messaging platform has to import.
| Feature | Landing Platform |  Attentive |
|---|---|---|
| SMS in flows | SMS steps in visual flows, alongside emailGrowth | Yes, with MMS and RCS |
| Email campaigns and flows | Drag-and-drop email, split tests, send-time choices and visual flowsCore | Yes |
| Order and basket messages | SMS for order and basket flows, from your Shopify catalogueGrowth | Yes |
| Sign-up forms and pop-ups | Pop-ups, slide-ins and multi-step forms with frequency capsCore | Yes |
| Consent you can prove | The exact wording each person ticked, kept with time, IP and browser; unsubscribe stops the channel brand-wide | Compliance tooling |
| Segments | Live segments on orders, tickets, deals, bookings and formsCore | On messaging and shop data |
| Helpdesk and live chat | One inbox with order history beside every ticketCore | No |
| Checkout | Product pages, baskets and checkout of your ownCore | No, connects to your store |
| CRM and deals | Contacts, companies, deals and pipelinesCore | No |
| Price | Published per seat, first 2,500 contacts free, SMS from shared credits | Quote only |
Plan tags show where a feature starts on Landing: Core, Growth or Scale. Attentive details reflect its publicly available plans as of 2026; check current details on its own site.
What it costs, side by side.
Attentive quotes each brand by message volume, list size, channels and AI products. Landing publishes its price: seats for the people who build, contacts that get cheaper as you grow, and SMS from a shared credit pool.
Attentive, as it lists it
How Attentive is sold, as its pricing page describes it.
And still to buy separately: a helpdesk, a CRM, checkout and projects.
a month on Landing, billed yearly, ex VAT
Includes SMS and email flows, forms, consent receipts, segments, attribution, helpdesk, CRM, checkout and projects.
Work out your own priceExample team: four people who run marketing and trading every day, six across service and fulfilment. Credits for AI, SMS and lookups come from a shared pool each Builder adds to.
Switching is our job, not yours.
We move you over one tool a month, against success criteria we agree with you up front. You don't pay until we prove each one is ready.
We map your stack
Show us Attentive and the tools around it. We agree what moves where, and what ready means, before you commit.
We move your subscribers
Moving your data is part of the switch: SMS and email subscribers with their consent, segments and your core journeys. Your Shopify catalogue syncs straight in.
You sign it off
Billing starts only when we have shown it works against the criteria you set. Then we move the next tool, one a month.
But SMS is our biggest channel.
Then these are the questions worth asking.
Can Landing run our SMS flows?
Yes. SMS steps sit in the same visual flows as email, including order and basket flows, on the Growth plan.
How do you handle SMS consent?
Each consent tick is kept word for word with the time, IP address and browser, sign-ups can wait on that tick, and an unsubscribe stops that channel for the whole brand.
Can a text wait while a complaint is open?
Yes. Tickets are on the same record, so a flow can check for an open ticket and hold the message until it is solved.
How is SMS charged?
Each message draws from a shared credit pool that every Builder seat adds to, so there is no separate SMS contract.
“We were running PR, social scheduling and the rest of our marketing across half a dozen tools that never talked. Now we plan, schedule and measure from a single screen.”
Text the customer you actually know.
Thirty minutes on your own setup. We'll show you what moves, what it costs and when billing would start.