Compare / Braze

Landing Platform vs Braze: messaging without the contract

Customer messaging that sees the whole customer, at a price you can read.

Braze is a large-scale engagement platform, priced by monthly active users and credits through a sales conversation. Landing sends email and SMS from flows built on the same record as your orders, deals and support tickets, and publishes its price.

Landing suits you if

  • You want email and SMS on the same record as sales, support and orders
  • You want a price you can work out yourself, not a quote
  • You would rather not staff a data team to feed the messaging tool

Where the cost hides.

Braze is built for scale. The bill is built the same way.

A quote, not a price

Pricing scales with monthly active users and a credit model across channels, and the figures come from sales.

Data has to be sent in

Orders, deals and tickets live elsewhere and have to be piped in before a message can use them.

One layer of the stack

It sends the message. The CRM, the checkout and the helpdesk the customer touches are still separate products.

Landing Platform vs Braze, line by line.

Landing's flows start from what the business already knows about each person, because it is the same system that sold to them and supported them.

FeatureLanding PlatformBraze
Email campaigns and flowsDrag-and-drop email, split tests, send-time choices and visual flowsCoreYes
SMSSMS on the same flow, paid from a shared credit poolGrowthYes, from credits
SegmentsLive segments on orders, tickets, deals, bookings, forms and named emailsCoreYes, on the data you send it
Your own eventsSend events from your app or site by API, then segment and trigger flows on themYes
Orders and checkoutProduct pages, baskets, checkout and subscriptions, on the same recordCoreSeparate systems, synced in
Support historyHelpdesk and live chat on the customer record, so a flow can hold while a ticket is openCoreSeparate systems, synced in
CRM and dealsContacts, companies, deals and pipelinesCoreNot included
AttributionRevenue credited to each email, plus attribution across channelsGrowthCampaign reporting
Sending set upYour own sending domain, paced sends and one-click unsubscribe; dedicated IP on ScaleCoreYes
How you payPublished per-seat prices, plus contacts after the first 2,500Monthly active users and credits, by quote

Plan tags show where a feature starts on Landing: Core, Growth or Scale. Braze details reflect its publicly available plans as of 2026; check current details on its own site.

What it costs, side by side.

Braze publishes how it charges, not what. Landing publishes both: seats for your team and a falling rate per contact.

Braze logo

Braze, as it lists it

How Braze describes its pricing on its own site, September 2026.

Main measureMonthly active users
Channels and some AIAction credits
EditionsGo, Select, Pro, Enterprise
PriceContact sales

And still to buy separately: a CRM, checkout, a helpdesk and the data pipes that join them.

A 12-person growth team, 250,000 contactsScale · yearly
4 Builders8 MembersGuests free
£1,728

a month on Landing, billed yearly, ex VAT

4 Builders × £119£476
8 Members × £9£72
250,000 contacts (first 2,500 free)£1,180
Clients and guestsFree
Onboarding, once, when your first switch is signed off£1,728

Includes email and SMS flows, segments on the whole customer record, your own events, checkout and subscriptions, a helpdesk, CRM, attribution, A/B testing and a dedicated sending IP.

Work out your own price

Example team: four people who run lifecycle, content and analytics every day, eight who approve, answer tickets and see dashboards. Scale is billed yearly. Credits for AI and SMS come from a shared pool each Builder adds to.

Switching is our job, not yours.

We move you over one tool a month, against success criteria we agree with you up front. You don't pay until we prove each one is ready.

Step 1

We map your stack

Show us your Braze setup and the tools around it. We agree what moves where, and what "ready" means for each tool, before you commit to anything.

Step 2

We move Braze across

We move your contacts, consent and suppressions, rebuild your key journeys as flows and point your events at Landing's API. Every flow is checked against its original before you switch off.

Step 3

You sign it off

Billing starts only when we have shown it works against the criteria you set. Then we move the next tool, one a month.

Free monthsEvery £1,000 a month you switch off earns a free month, up to three.
Billing starts when it's readyWe prove the switch works before your first invoice.
OnboardingOne month's fee, from £500, paid when your first switch is signed off.
Price lockedYour yearly price is locked for two years.

But we already use Braze.

Fair. Here are the questions teams ask us most when they're weighing it up.

Can Landing handle a large audience?

Yes. Scale is built for big audiences, with a dedicated sending IP, and contacts get cheaper per thousand as your list grows. Sends are paced to each inbox provider's limits.

Our app sends events to Braze today. Can it send them to Landing?

Yes. Your app or site posts events to Landing's API, and each one appears in the segment builder and as a flow trigger from the first time it is recorded. You can ask "did this at least three times in the last 30 days" without defining anything up front.

What do we gain beyond messaging?

The rest of the customer. Orders, subscriptions, support tickets and deals live on the same record, so a flow can hold a promotion while a complaint is open or skip someone already in a sales conversation, with no sync to maintain.

How does SMS pricing work?

SMS is on Growth and above, and each message draws from a shared credit pool your Builder seats fill. You can top up whenever you like.

Adding up what your stack really costs?

Run the free stack audit and see what one platform would replace.

“We were running PR, social scheduling and the rest of our marketing across half a dozen tools that never talked. Now we plan, schedule and measure from a single screen.”

Letty Dell
Letty DellHead of Marketing & Communications, SaxonAir

Message the customer you actually know.

Thirty minutes on your own journeys and data. We'll show you what moves, what it costs and when billing would start.

30-minute intro with TaitBook