Compare / Sprinklr

Landing Platform vs Sprinklr: social and service, no contract

Social and service on one record, priced in public.

Sprinklr is an enterprise platform for social, service and insights, sold through an enterprise sales process. Landing gives you social publishing and approvals, a helpdesk with live chat and SLAs, email marketing and a CRM on one customer record, with a published price.

Landing suits you if

  • You want social and service without an enterprise procurement cycle
  • You want marketing, service and sales on the same customer record
  • You want a price you can work out before the first call

Where enterprise weight shows.

Sprinklr covers a lot of ground. Getting in is the hard part.

Sales before software

There is no public price and no self-serve route: every suite is quoted through their sales team.

A rollout, not a start

An enterprise platform brings a long implementation before your team posts or answers anything.

Still not the whole business

Projects, invoicing and HR remain separate tools with separate records.

Landing Platform vs Sprinklr, line by line.

The social and service work most teams need, plus the business around it.

FeatureLanding PlatformSprinklr
Social publishingPlan, schedule and publish to Facebook, Instagram, LinkedIn and XGrowthYes
ApprovalsPosts go to pending approval, with who approved and whenGrowthYes
Helpdesk and live chatOne inbox for email and live chat, macros and assignment rulesCoreYes
SLAs and breach alertsResponse and resolution targets with alertsGrowthYes
AI answersAI answers from your help centre, with handover to a personGrowthYes
Help centreA searchable help centre on your own domainCoreKnowledge base
Email campaigns and flowsDrag-and-drop email, split tests and visual flowsCoreIn its marketing suite
CRM and dealsContacts, companies, deals and pipelinesCoreIntegrations
Several brandsEach brand keeps its own logo, voice, domains and chat assistantScaleYes
Projects, invoicing and HRBoards, timesheets, invoices, leave and the org chartCoreNo
PricePublished per seat, first 2,500 contacts freeQuote only

Plan tags show where a feature starts on Landing: Core, Growth or Scale. Sprinklr details reflect its publicly available plans as of 2026; check current details on its own site.

What it costs, side by side.

Sprinklr sells every suite through a custom enterprise quote. Landing publishes its price: full rate for the people who build every day, Members for everyone else, clients free.

Sprinklr logo

Sprinklr, as it lists it

How Sprinklr is sold, as its public site describes it.

Price listQuote only
Buying routeEnterprise sales
SuitesSocial, service, insights and marketing
ContractCustom

And still to buy separately: projects, timesheets, invoicing and HR.

A 40-person teamScale · yearly
10 Builders30 MembersGuests free
£2,040

a month on Landing, billed yearly, ex VAT

10 Builders × £119£1,190
30 Members × £9£270
100,000 contacts (first 2,500 free)£580
Clients and guestsFree
Onboarding, once, when your first switch is signed off£2,040

Includes social publishing and approvals, helpdesk, live chat, SLAs, AI answers, help centre, email, CRM, several brands and SSO.

Work out your own price

Example team: ten people who run social, service and campaigns every day, thirty agents and reviewers who answer, approve and log time. Credits for AI, SMS and lookups come from a shared pool each Builder adds to.

Switching is our job, not yours.

We move you over one tool a month, against success criteria we agree with you up front. You don't pay until we prove each one is ready.

Step 1

We map your stack

Show us Sprinklr and the tools around it. We agree what moves where, and what ready means, before you commit.

Step 2

We move service and social

Moving your data is part of the switch: help articles, macros, contacts and history, plus your social profiles and scheduled posts.

Step 3

You sign it off

Billing starts only when we have shown it works against the criteria you set. Then we move the next tool, one a month.

Free monthsEvery £1,000 a month you switch off earns a free month, up to three.
Billing starts when it's readyWe prove the switch works before your first invoice.
OnboardingOne month's fee, from £500, paid when your first switch is signed off.
Price lockedYour yearly price is locked for two years.

But Sprinklr is our enterprise standard.

Here are the questions larger teams ask us most.

Is Landing built for a team our size?

The Scale plan adds single sign-on, an audit log, several brands and legal entities, a sandbox and a named manager with same-day fixes.

Can service and marketing share one customer view?

Yes. Tickets, chats, emails, deals and orders all sit on the same record, so segments and flows can act on what service knows.

Do agents need full seats?

No. Agents who answer and log time can be Members, from £4 a month, and clients are free.

How long does a move take?

We move one tool a month against criteria you agree up front, and billing starts only when the switch is proven.

“We were running PR, social scheduling and the rest of our marketing across half a dozen tools that never talked. Now we plan, schedule and measure from a single screen.”

Letty Dell
Letty DellHead of Marketing & Communications, SaxonAir

Get social and service live without the procurement cycle.

Thirty minutes on your own setup. We'll show you what moves, what it costs and when billing would start.

30-minute intro with TaitBook