Compare / Sprinklr
Landing Platform vs Sprinklr: social and service, no contract
Sprinklr is an enterprise platform for social, service and insights, sold through an enterprise sales process. Landing gives you social publishing and approvals, a helpdesk with live chat and SLAs, email marketing and a CRM on one customer record, with a published price.

Landing suits you if
- You want social and service without an enterprise procurement cycle
- You want marketing, service and sales on the same customer record
- You want a price you can work out before the first call
Where enterprise weight shows.
Sprinklr covers a lot of ground. Getting in is the hard part.
Sales before software
There is no public price and no self-serve route: every suite is quoted through their sales team.
A rollout, not a start
An enterprise platform brings a long implementation before your team posts or answers anything.
Still not the whole business
Projects, invoicing and HR remain separate tools with separate records.
Landing Platform vs Sprinklr, line by line.
The social and service work most teams need, plus the business around it.
| Feature | Landing Platform | Sprinklr |
|---|---|---|
| Social publishing | Plan, schedule and publish to Facebook, Instagram, LinkedIn and XGrowth | Yes |
| Approvals | Posts go to pending approval, with who approved and whenGrowth | Yes |
| Helpdesk and live chat | One inbox for email and live chat, macros and assignment rulesCore | Yes |
| SLAs and breach alerts | Response and resolution targets with alertsGrowth | Yes |
| AI answers | AI answers from your help centre, with handover to a personGrowth | Yes |
| Help centre | A searchable help centre on your own domainCore | Knowledge base |
| Email campaigns and flows | Drag-and-drop email, split tests and visual flowsCore | In its marketing suite |
| CRM and deals | Contacts, companies, deals and pipelinesCore | Integrations |
| Several brands | Each brand keeps its own logo, voice, domains and chat assistantScale | Yes |
| Projects, invoicing and HR | Boards, timesheets, invoices, leave and the org chartCore | No |
| Price | Published per seat, first 2,500 contacts free | Quote only |
Plan tags show where a feature starts on Landing: Core, Growth or Scale. Sprinklr details reflect its publicly available plans as of 2026; check current details on its own site.
What it costs, side by side.
Sprinklr sells every suite through a custom enterprise quote. Landing publishes its price: full rate for the people who build every day, Members for everyone else, clients free.

Sprinklr, as it lists it
How Sprinklr is sold, as its public site describes it.
And still to buy separately: projects, timesheets, invoicing and HR.
a month on Landing, billed yearly, ex VAT
Includes social publishing and approvals, helpdesk, live chat, SLAs, AI answers, help centre, email, CRM, several brands and SSO.
Work out your own priceExample team: ten people who run social, service and campaigns every day, thirty agents and reviewers who answer, approve and log time. Credits for AI, SMS and lookups come from a shared pool each Builder adds to.
Switching is our job, not yours.
We move you over one tool a month, against success criteria we agree with you up front. You don't pay until we prove each one is ready.
We map your stack
Show us Sprinklr and the tools around it. We agree what moves where, and what ready means, before you commit.
We move service and social
Moving your data is part of the switch: help articles, macros, contacts and history, plus your social profiles and scheduled posts.
You sign it off
Billing starts only when we have shown it works against the criteria you set. Then we move the next tool, one a month.
But Sprinklr is our enterprise standard.
Here are the questions larger teams ask us most.
Is Landing built for a team our size?
The Scale plan adds single sign-on, an audit log, several brands and legal entities, a sandbox and a named manager with same-day fixes.
Can service and marketing share one customer view?
Yes. Tickets, chats, emails, deals and orders all sit on the same record, so segments and flows can act on what service knows.
Do agents need full seats?
No. Agents who answer and log time can be Members, from £4 a month, and clients are free.
How long does a move take?
We move one tool a month against criteria you agree up front, and billing starts only when the switch is proven.
“We were running PR, social scheduling and the rest of our marketing across half a dozen tools that never talked. Now we plan, schedule and measure from a single screen.”
Get social and service live without the procurement cycle.
Thirty minutes on your own setup. We'll show you what moves, what it costs and when billing would start.