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Landing Platform vs Helpjuice: a help centre in your plan
Helpjuice sells a knowledge base as its own subscription. On Landing, the help centre is part of the plan, beside the inbox, live chat, CRM, email and projects, so the answers and the customers finally share a record.
Landing suits you if
- You want the knowledge base inside the plan you already pay for
- You want AI answers from your articles without a higher tier
- You want tickets, chat and articles to share one customer record
One more subscription to renew.
A knowledge base on its own is one more tool, one more login and one more invoice.
A flat monthly fee for one job
A dedicated knowledge base is another monthly line on top of your helpdesk, your chat widget and your CRM.
AI on the upper tiers
The AI writer, search and chatbot sit on the higher plans, so answering from your articles costs more than hosting them.
Articles that cannot see the customer
The knowledge base knows the article. It does not know the order, the deal or the ticket history of the person reading it.
Landing Platform vs Helpjuice, line by line.
The help centre your customers search, and every screen your support team works from, on one plan.
| Feature | Landing Platform |  Helpjuice |
|---|---|---|
| Help centre | Public, client-only and internal help centres, each on your own domain, mounted on your site or shared by a private linkCore | Its core product, with custom branding |
| Search | Search across every published article, with matching articles suggested before anyone writes inCore | Included |
| Keeping articles current | Review dates per article, "was this helpful" on every page, and matching articles suggested beside the support formCore | Version control and analytics |
| AI answers from your articles | A chat assistant that answers from your published articles, links the ones it used, and hands over to a personGrowth | On the AI plans |
| Helpdesk and live chat | One inbox for email, live chat, Messenger and Instagram, with macros and assignment rulesCore | Through integrations such as Zendesk |
| Customer context | Orders, deals, bookings and past tickets beside every conversationCore | Through integrations |
| SLAs | First-reply and resolution targets with breach alertsGrowth | Not part of the product |
| A ticket that needs work | Becomes a card on the delivery board in one click, linked back to the ticket and the clientCore | Not part of the product |
| Client portal | Projects, invoices, tickets and deliverables under your logo; clients are free | Not part of the product |
| CRM and sales pipeline | Contacts, companies, deals and pipelinesCore | Through integrations such as Salesforce |
| Email marketing | Campaigns and flows with segments on the whole customer recordCore | Not part of the product |
Plan tags show where a feature starts on Landing: Core, Growth or Scale. Helpjuice details reflect its publicly available plans as of 2026; check current details on its own site.
What it costs, side by side.
Helpjuice charges a flat monthly fee per plan, with user limits by tier. Landing charges full price only for the people who work in it every day, and the help centre comes with it.
Helpjuice, as it lists it
How Helpjuice is sold, as its pricing page describes it.
And still to buy separately: a helpdesk, live chat, a CRM and email marketing.
a month on Landing, billed yearly, ex VAT
Includes the help centre, AI answers from your articles, the inbox, live chat, SLAs, CRM, email, projects and a client portal.
Work out your own priceHelpjuice prices as listed on their site, September 2026. Example team: two people who write articles and run support every day, eight who answer tickets. Credits for AI come from a shared pool each Builder adds to.
Switching is our job, not yours.
We move you over one tool a month, against success criteria we agree with you up front. You don't pay until we prove each one is ready.
We map your stack
Show us how you use Helpjuice and the tools around it. We agree what moves where, and what "ready" means for each tool, before you commit to anything.
We move Helpjuice across
We move your articles and categories across as part of the switch, set the help centre up on your domain, link it from the chat widget and check every published article before you switch off.
You sign it off
Billing starts only when we have shown it works against the criteria you set. Then we move the next tool, one a month.
But Helpjuice does one thing well.
Fair. Here is what support teams ask us before they fold it in.
Is the help centre really included, or an add-on?
Included. The inbox, live chat and help centre are in every plan from Core. AI answers from your articles, with handover to a person, come with Growth.
Can we keep some articles internal?
Yes. Run a public centre, a client-only one behind their portal login and an internal one for the team, each in your own brand.
Will customers find answers before they write in?
Yes. Matching articles are suggested beside the support form, and the chat assistant answers from your articles first.
Do we pay for the people who only read?
No. Readers, customers and clients are guests, and guests are free. People who answer tickets are Members, from £4 a month.
Counting what the stack costs?
Run the free stack audit and see what one platform would replace.
“We were running PR, social scheduling and the rest of our marketing across half a dozen tools that never talked. Now we plan, schedule and measure from a single screen.”
Stop paying twice for the same answers.
Thirty minutes on your help centre and your support tools. We'll show you what moves and what you stop paying for.